FAQ: Seamlessly navigate through your queries with our comprehensive FAQ section, ensuring no question is left unanswered.

Q1: Is your company a factory or trading company? - We value transparency; find out more about the nature of our operations.
A: Our company is a professional manufacturing enterprise, dedicated to producing high-quality medical apparatus. We take pride in our state-of-the-art facilities that uphold the finest standards in medical manufacturing.

Q2: Can I have a sample order for an Epidural kit? - Discover the assurance of our quality with a sample order, available upon request.
A: Absolutely! We welcome sample orders to test and check the quality. Please provide your DHL, FedEx, or *** account details, if available, to facilitate a seamless transaction.
Regarding the courier cost: You can arrange an RPI (Remote Pick-Up) service with FedEx, UPS, DHL, ***, etc., to collect the samples; alternatively, inform us of your DHL collection account so you can pay the freight directly to your local carrier company. Convenience tailored for your needs.

Q3: What about the lead time? - Timeliness is key; understand our adaptable timelines for sample and bulk orders.
A: Samples require 3-5 days, while mass production takes approximately 15-30 days, depending on the order quantity. Experience our commitment to punctuality and excellence.

Q4: Do you have any MOQ (Minimum Order Quantity) limit for the Epidural kit? - Explore our flexible order quantities tailored to your needs.
A: MOQ is 2000 pcs (excluding sample orders, which are payable via PayPal). Our terms are designed to accommodate both large and small-scale requirements.

Q5: How do you ship the goods and how long does it take to arrive? - Discover our efficient logistics solutions for swift, secure deliveries.
A: We typically ship via DHL, UPS, FedEx, or ***, which usually takes 3-5 days to arrive. Airline and sea shipping are also available options, ensuring flexible delivery tailored to your preferences.

Q6: How do I proceed with an order for an Epidural kit? - Navigate your order process smoothly with our guided steps.
A: Firstly, let us know your requirements. Clear communication ensures we meet your specific needs effectively.
Secondly, we will provide a quote based on your specifications. Our pricing reflects our dedication to quality and value.
Thirdly, you confirm the samples and place a deposit for the formal order. Ensuring clarity and confidence at every stage.
Fourthly, we arrange the production. Our meticulous approach guarantees precision and satisfaction.

Q7: Is it possible to print my logo on the packaging? - Personalize your products with our custom branding options.
A: Yes. Please inform us of your request formally before production and confirm the design. We are here to ensure your brand stands out.

Q8: How does your factory handle quality control? - Discover our rigorous quality protocols that prioritize perfection.
A: Quality is our top priority. At Huaxing, we ensure high standards from start to finish: Our commitment is unwavering, reflected in every facet of our production.
1) All raw materials used are environmentally friendly. We prioritize sustainability without compromising quality.
2) Skillful workers meticulously handle every detail during production and packaging. Their expertise is the backbone of our excellence.
3) Our Quality Control Department is specifically responsible for checking quality at each stage of the process. This ensures reliability you can trust, every time.